FAQs

There are several reasons why you may not be able to access your account even when entering the correct username and password, including:

• Your mobile app or phone's software needs to be updated. See supported devices and browsers
• You've unsuccessfully attempted to login too many times and your account is temporarily locked
• Your Internet browser or firewall security settings are not allowing us to store secure session cookies for your login

If none of the above applies to you, try using the Forgot Password link to reset your password.

If you're still unable to login to your account, or you believe your account is temporarily locked, please contact us for assistance.

To change your Login ID:

1. Log into Blaze Digital Banking.
2. From the Settings menu, select Security
3. Select Change Login ID
    

Follow these steps to locate your account number online:

1. Log in to Blaze Digital Banking
2. Select the desired account
3. Select the Details & Settings tab below your account name

Note: The full account number for any Visa® credit cards you have are not displayed in Digital Banking. If you lost your card and need to report it as lost or stolen, please call 800.449.7728.
 

Your member number can be found in the upper-right of your account statement. You can find it in Blaze Digital Banking by accessing your statement through the eDocuments navigation menu under Messages & eDocuments.

You may also contact us and a Member Experience Center representative will be happy to assist you.

If you've forgotten your Login ID, please contact us at 651.215.3500 and we will be happy to help you access your account.

1. From the login box on blazecu.com or the Blaze CU Mobile app, select the Forgot Password link.
2. You will be asked to send a verification code to the phone number or email address we have on file.
3. Your new password must be at least 12 characters and include at least one uppercase letter, lowercase letter, number, and special character (!@#$&?).
4. You’ll be sent an additional verification code to verify your identity.
    

Blaze Credit Union will have the following holiday schedule for 2025:

• New Year's Day - Wednesday, January 1
• Martin Luther King, Jr. Day - Monday, January 20
• Presidents' Day  - Monday, February 17
• Memorial Day - Monday, May 26
• Juneteenth - Thursday, June 19
• Independence Day - Friday, July 4
• Labor Day - Monday, September 1
• Indigenous Peoples Day - Monday, October 13
• Veterans Day - Tuesday, November 11
• Thanksgiving - Thursday, November 27
• Christmas Eve - Wednesday, December 24 - closed at 1 p.m.
• Christmas Day - Thursday, December 25

The easiest and most secure way to submit your payment is through Blaze Digital Banking. Select the Transfer & Pay menu to get started.

For additional options, please visit our Manage Your Blaze Loan.

Visit our contact page to learn how to find the routing number that applies to your accounts.